The client is a leading AMI solutions company. The work has involved strategy and roadmap from transforming the company from a billing software company to a revenue maximization company and currently to a leading player in the Advanced Metering infrastructure, and Smart city Industry. Advised, helped build capabilities, prepared business plans, strategy roadmaps, product documentation, marketing collateral, proposals, ongoing research to position company in the industry. Implemented business transformation measures by implementing Agile-scrum work processes in software development, designing and implementing management controls, designed and implemented performance management systems. Re-engineering service support function to for effectiveness and to surpass SLAs